Numbers that add up
Revenue, margin, ads and stock in one place, across shops and currencies.
- ROAS from real orders, not ad platform reports
- Margin and costs per shop
- The monthly report builds itself
For shops on Shoptet and WooCommerce
Your whole shop operation in one system
Orders, stock, shipping, claims and numbers on the same data. Rules take care of what repeats. AI prepares a change and writes it to your shop only after you approve it.
No card required. We connect your first shop with you.
Carriers
- Packeta
- InPost
- DHL Express
- SPS
- Express One
- UPS
- Slovenská pošta
- GLS
- GLS Parcel Shop
- GLS Balíkomat
- DPD
- Česká pošta
- Balíkovna
- DHL Freightcoming
Your tools. One system.
- Google Analytics 4
- Google Search Console
- Google Ads
- OpenAI Ads (ChatGPT)
- KROS Fakturácia
- KROS Digitálna kancelária
- Fio banka
- BTCPay Server
- OpenRouter
- OpenAI (ChatGPT API)
- Anthropic (Claude API)
- Google Gemini
- Gmail
- Google Drive
- Google Kalendár
- Google Docs
- Google Sheets
One system on top of your shop
Your shop stays where it is. MitoOps connects to it and adds three things the shop alone does not have.
Routine runs itself
Packing, labels, order statuses and claims in one flow. Rules take care of what repeats.
- Packing with item checks
- Labels for 8 carriers without portals
- Claims with status and deadline
AI that acts
A chatbot answers your customers on your site. For you, AI prepares a change on request, shows it and writes it only after you approve.
- AI chatbot on your shop, in the customer’s language
- AI Mailing: writes and sends emails to your customers at the right moment
- Product texts, availability, coupons
- Connect Claude.ai via OAuth
- Never touches orders, prices or stock
AI that acts
Say what you need. AI prepares the change and writes it once you approve.
Connect Claude.ai to MitoOps. The AI sees orders, stock, analytics and products from all your shops and, instead of giving advice, prepares the change itself.
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You set the task
For example "rewrite the summer collection descriptions" or "prepare a weekend coupon".
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AI prepares a proposal
Product and category texts, a new category or a gallery change, an availability change, a discount coupon or a draft automation.
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You decide
Approve or reject the proposal. Until you approve it, nothing changes in your shop.
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Written and kept in history
The change goes to your shop and the app keeps a record of what changed and who approved it.
213 MCP tools, from the Start plan. The AI never changes orders, prices, stock or documents. You can switch on automatic writing without approval for a chosen area yourself.
Setup
From connecting the shop to the first packed order
No developer and no migration project. Your shop stays where it is — MitoOps connects to it.
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1
You connect the shop
Shoptet via an access key, WooCommerce with a single click inside your own shop. Several shops and several markets at once.
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2
The system pulls what it needs
Catalogue with variants, product feed, sitemap, orders and invoices. New orders then arrive live over a webhook.
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3
You switch on the prepared templates
Automations, e-mail templates and statuses come ready. Dispatch, the chatbot and the rules work the moment you turn them on.
We walk the first connection through with you. Typical time to the first printed label: one afternoon.
What it saves
An estimate for a shop doing roughly 500 orders a month. We can run the numbers for your case on a call.
- ~12 hrs a month on shipping
- ~6 hrs a month on reports
- fewer cancellations caused by stock discrepancies
Saving 18 hours a month at €15 an hour is roughly €270 — more than the Growth plan costs (€159 a month). The rate is an assumption; plug in your own.
This is our own estimate based on running the system, not a measurement at a customer. Your numbers depend on how you work today.
No card required. We connect your first shop with you.
What people say
„We sell on four domains in four countries and stock was always the biggest problem — the same number in four places. MitoOps reconciled it and folded shipping into a single step. Returns stopped living in an inbox. We use the system daily in production."
production deployment across SK / CZ / PL / international markets
Security and data
Where your data lives and who can reach it
- Each client’s data is separate Every client has their own database, not a row in a shared table. Isolation does not rest on a condition in a query that someone can forget to write.
- Roles and permissions Who sees financial data, who may change stock, and who may only read. Configurable per section, not just “admin and everyone else”.
- Audit of important changes Who changed what and when — including access by our support, which requires a reason, a time limit and your consent.
- Encrypted credentials Tokens for shops and carriers are stored encrypted and the interface never returns them. They never reach logs or the knowledge base.
- Verification before showing an order The chatbot on your site reveals order status only after verifying the email used for the purchase. Without it, it says nothing.
- Backups and recovery A daily database backup with history. Recoverability is verified, not assumed.
We do not claim certificates or standards compliance we have not formally obtained. When we do, they will be here — until then it would be a claim nobody could check.
Comparison
What is usual, and what is different here
On the left, what an online shop is used to when assembling a system from several tools. On the right, what you get in one.
Show the comparison
| Feature | Usual setup |
|
|---|---|---|
| Users on the entry plan | The second and every further user is normally an add-on | Five users on the entry plan |
| Carriers | One to three on the entry plan; the rest cost extra | Every connected carrier from day one, at no extra cost |
| Delivery outside the EU | Not offered, or only with a paid customs add-on | DHL Express on your own account number, electronic customs paperwork, Incoterms and a readiness check before the parcel is packed |
| Claims and returns | A separate paid service with no access to shop data | The case is created from the order with its items and prices — return shipment included |
| Refunds | The credit note is issued separately in accounting | The refund is prepared from the case and matched with the bank |
| Automation | None, or another tool with its own subscription | Rules over orders, stock and shipments inside the system |
| Several shops and currencies | Each shop its own account and its own stock | One stock and one order list across markets |
| AI over your own data | A chatbot on public content that cannot see operations | The assistant answers from orders, stock and finances; it writes only after you confirm |
We compare ourselves with a usual set of tools, not with a named product. Every row on the right can be shown in the application.
Common questions
What is MitoOps?
MitoOps is an e-commerce operations system — stock, orders, shipping, claims, automations and an AI assistant in one, connected to shop platforms and carriers. It runs as a service, is billed monthly by plan, and can be adopted module by module.
Do I have to move everything to MitoOps at once?
No. The system is modular — you can start with one module (shipping, for instance) and connect the rest gradually. Your shop keeps running as it does.
What happens to my data?
Every customer gets a separate database. Shop and carrier credentials are stored encrypted and the interface never shows them again after saving. Details are in the privacy page.
Do you support my shop platform?
Shoptet and WooCommerce (WordPress) are both connected. WooCommerce connects with a single click — you never copy any keys. Shopify and PrestaShop are in progress; if you run one of those, get in touch and we will give you a real date, not a promise.
How does the AI part work?
AI is a separate module (internal assistant, website chatbot, copywriter). It is billed on actual usage rather than a flat fee — you see the real cost in the app. The system works normally without it.
Can MitoOps tell me whether my ads pay off (ROAS)?
Yes. Analytics › Advertising calculates ROAS, ad spend ratio, MER and CPA for Google Ads and Meta Ads separately and per shop, compared with the previous period. Ad revenue is made up of real shop orders that MitoOps attribution credited to advertising, not conversions reported by the ad platform. It also flags a shop where ads brought orders but no spend is recorded. Once switched on, Google Ads costs load automatically from GA4 linked to Google Ads; Meta Ads spend is entered under Costs.
Who is behind this?
A small team that works in the system every day alongside the shops running on it in production. That is why we find the bugs first.
What if it does not fit?
The trial is 14 days with no card. If it does not fit, you pay nothing and we export your data.
More questions? Write to us and we will get back to you. Write to us
Try MitoOps on your own data
We connect your first shop with you — 14 days free, no card required. And if you would rather talk first: twenty minutes, no commitment, and we say plainly what MitoOps handles and what it does not.