Orders, stock, shipping, finance and communication in one system — from the first order to the final result.
The system is built from the ground up for several shops, markets and currencies at once. The market switch is global — it works the same in stock, orders and reports. Every customer gets a separate database.
Every movement records its origin — a sale, a manual edit, or automatic reconciliation between shops. When a discrepancy appears, you can trace when and how it arose.
Packing, label, pickup and tracking from one interface. Items are ticked off by scanning — with a scanner or a phone camera. A shipment has one understandable status regardless of what the carrier calls it.
A rule has a trigger, conditions and actions. Set once, it runs from then on — including things that happen later, like a reminder three days after an unpaid order.
Metrics are calculated from actual orders, not estimates. A report can be generated at any time and always looks the same.
Shop and carrier credentials are stored encrypted and the interface never shows them again after saving. Operator support can only enter a customer space through an audited session with a stated reason.
The same normalised data you see in the app is readable by your program over a REST API and by an AI assistant over MCP. Claude.ai connects over OAuth with no keys to copy. REST is read-only; MCP reads and, behind sensitive scopes you tick, proposes a disabled automation draft, creates a discount coupon from your parameters or manages the affiliate programme; both respect the permissions of the person who approved the access.
API & MCP page → Developer documentation → Case study with Claude →
Real screens from the system, not illustrations. The data in the screenshots is sample data — names and orders are made up, the system is real.
A whole morning in a few sentences
It summarises unread mail, drafts a reply straight into Gmail, proposes answers to reviews and writes your revenue into a new Google Sheet. It never sends an e-mail on its own and never publishes a review reply until you confirm it.
Inbox cleared without a desktop
The same assistant on mobile. You skim what came in overnight, confirm two orders on the spot and leave the rest for the desk. Without opening your mailbox.
No portal hopping
One view for all your shops — status, carrier and tracking number without switching accounts and portals.
Nothing packed blind
Item checks while packing and label printing in one place — a mistake is caught at the desk, not at the customer.
No scanners to buy
The picker scans an item with the camera, sees green or red, and the label comes out of the printer. No computer needed at the packing bench.
No scanner to buy
A QR code appears on the monitor, the picker reads it with their phone, and from then on they scan at the shelf — items are ticked off and beep on the computer. No install, no pairing and no signing in on the phone.
Rules run themselves
A rule editor of the form "when this happens, do that" over orders and shipments, with ready-made templates for common cases.
Deadlines never slip
Every case has a status, a deadline and a step history. The module is live in production and available by plan; claims statistics can be read by your program over the API or by AI over MCP.
Commission matches reality
Partner commissions are calculated from orders in the system, not from hand-stitched exports.
Copy in minutes, not days
The AI drafts the name and meta description, you confirm them, and the system writes them to every shop at once.
Answers from your own data
Answers from orders, stock and statistics — it sees only what the signed-in user is allowed to see.
An answer anywhere in the warehouse
How many units are left, which order is stuck, what the carrier promised. You ask out loud, the answer comes from your own data — no walking back to the desk.
Work starts without searching
An order arrives, moves to the ready-to-pack state and the picker gets a notification on their phone. One tap lands them in the packing queue — not in a list where they would have to search for it.
Answers at midnight too
Answers customers on your website from the shop's public content — never from orders or personal data.
A growing range of apps you connect yourself — no developer, no waiting on us.
Where orders, products and stock come from. Several shops at once, each with its own market and currency.
Shoptet
WooCommerce (Wordpress)
Shopify
coming soon
PrestaShop
coming soon
Invoices and documents reach your accounting on their own — you only approve them.
KROS Fakturácia
KROS Digitálna kancelária
Payments match orders from the statement, not by eye.
Fio banka
BTCPay Server
Your own key or ours — the AI modules run on whichever you pick.
OpenRouter
OpenAI (ChatGPT API)
Anthropic (Claude API)
Google Gemini
Mail, documents and calendar where the system actually works with them.
You connect these for your team: the internal AI assistant can handle e-mails, reply to reviews, draft a document or spreadsheet and work directly with your shop data on your behalf — always only as far as you allow it.
Gmail
Google Drive
Google Kalendár
Google Docs
Google Sheets
Missing something? Tell us — a connector is a new entry, not a rebuild of the system.
You can read your data outside MitoOps too: your own program over the REST API, an AI assistant (Claude.ai) over MCP with OAuth; signed webhooks push events to you. Read-only REST, an MCP that reads and, behind sensitive scopes you tick, proposes disabled automation drafts, creates discount coupons or manages the affiliate programme. From the Start plan.
We connect your first shop with you — 14 days free, no card required. And if you would rather talk first: twenty minutes, no commitment, and we say plainly what MitoOps handles and what it does not.
