Internal assistant
Answers you and your team from orders, stock and statistics. It only sees what the signed-in person is allowed to see.
AI centre
AI that knows your shop
The internal assistant answers from your data, the chatbot helps customers on your website and the Copywriter writes product texts. All following one profile of your brand.
No card required. We connect your first shop with you.
Benefits
Four tools, one core
Knowledge, models and usage are shared. Each tool has its own access to data.
Website chatbot
Answers customers day and night from the public content of your shop. It gives an order status only after verification.
Copywriter
Writes, improves, shortens or translates product texts. Nothing is saved without your confirmation.
Shop heart
Set once who you are and how you speak. Every AI tool writes accordingly.
How it works
Up and running in three steps
From your brand profile to the first answer for a customer.
Set up Shop heart
AI proposes your brand profile from the content of your shop. You adjust it and save it.
Switch on what you need
Each tool is switched on separately, the chatbot for each shop on its own.
AI works, you approve
The assistant answers and prepares proposals. It writes a change to your shop only after you confirm it.
Features
What the AI centre does
An internal assistant, a customer chatbot and a Copywriter on a shared core.
- The assistant answers from orders, stock, finances and documents
- Connected company mail, calendar, spreadsheets and files, always within the scope you allow
- Every write goes through a preview and your confirmation
- The chatbot draws on products, categories, the blog, FAQs and shop pages
- Order status in the chatbot only after the order number and email are verified
- The chatbot in 11 languages, with your colours, avatar and instructions
- Rules for which products the chatbot should recommend and when
- Chatbot statistics and the topics customers ask about
- Copywriter: write, improve, shorten, SEO edit and translate
- Model choice for each tool, plus a fallback model
- Your own AI provider key, if you want to use one
- Credit usage by tool and by model, with an early warning
Modules working together
Works on its own, even better with the rest
AI centre tools work on their own and are switched on one by one. AI Mailing uses Shop heart too, the assistant can propose a campaign or an automation change, and the Copywriter writes texts for products from Stock. You can read chatbot conversations and statistics through the API and MCP as well.
AI Mailing
AI writes and sends customer emails at the right moment.
More about the moduleStock and products
Products, stock, availabilities, purchasing, reviews and customers across shops.
More about the moduleCampaigns
Sales, discount codes and banners as one campaign with approval.
More about the moduleAPI & MCP
Your own software or AI assistant reads the same data and, with your consent, proposes a change.
More about the moduleFrequently asked questions
Will the chatbot see my customers' orders?
No. The website chatbot only sees the public content of your shop. The one exception is order status, which you switch on yourself: the customer enters the order number and email and learns only the status and a tracking link.
Can the assistant change anything without my consent?
No. Every write goes through a preview and your confirmation. The assistant also only sees what the signed-in user is allowed to see.
How do I pay for AI?
AI actions are deducted from the credits included in your plan. You see usage by tool and by model. With your own provider key, you pay that provider directly.
Can I use only the chatbot?
Yes. The tools are licensed and switched on separately, so you can use any combination.
Give AI the work it can do
Set up Shop heart and switch on the assistant or the chatbot. 14 days free, no card required.